Complaints and appeals

Right to complain

Anyone who believes the journal has acted improperly may file a complaint. This includes authors whose work was rejected, reviewers, readers who find a problem in a published article and any affected third party.

Appealing an editorial decision

An author who believes their paper was assessed unfairly may appeal the decision within thirty days of being notified. The appeal must explain in writing, point by point, where the report is considered wrong or incomplete.

The editorial office reviews the full file and, when it deems it necessary, requests an additional report from a reviewer who did not take part in the process. The decision on the appeal is final.

Integrity concerns

Reports of plagiarism, manipulated data, improper authorship or undisclosed conflicts of interest are handled according to COPE procedures. The people involved can always give their account before a decision is made.

How to file and timelines

Complaints should be sent to contacto@saberesinternacionales.org. The editorial office acknowledges receipt within five working days and issues a reasoned response within thirty days at most.

If a complaint directly concerns a member of the editorial team, that person is excluded from handling it.